Topics: - Quicken 2007 for Lion; migrating from Quicken 2003 - Sam's story about his client's self-help attempt: the client diagnosed a server's startup disk failing, erased the Time Machine backup, cloned a copy of the data to it, and then when the clone wouldn't boot, they called their trusted advisor (Sam) to swoop in and heroically save the day. - liquid spills, and the accompanying story - what to do when a client declines a backup recommendation - Jerry's story of the need for a consultant to support legacy equipment - Joe raised his rates recently; here's how - new services; group class offering; break-even analysis Memorable Lines: - "Step 1: Diagnose drive failure; step 2: erase the backup." - Joe Picks of the Week: - PowerBookMedic.com - SignMyPad.com