Robb Barnitt, CEO and Founder of Dropcountr breaks down how he entered the water industry and supports the value of communication due to his personal experiences with communication from his water provider. Communication and access to information have become an expectation. We can't fight the future. The water industry must step it up. He considers himself and his company to be industry participants, not just a vendor.

This episode is brought to you by Master Meter Inc. Master Meter delivers game-changing results for you across Finance, Customer Service, and Utility Operations. They offer an array of products to meet your utility's needs. Check out their free ebook on financing smart water solutions the theh2duo.com/mastermeter.