In this episode join Despina Karatzias for a conversation about How New Zealand Tour Operator, Take it Easy Tours has Thrived Through COVID ie the good, bad and the unique opportunities facing the tourism industry with Take It Easy Tours NZ

Key learnings:

• Learning to drive a big bus was the biggest challenge pre COVID!
• Using the down time to work on new itineraries
• Focus on what you have
• Mystery tours!
• “Sprints” to delegate tasks on a weekly basis.  A digital method to complete a series of work.
• Look after your sales and cash flow
• Spread the love and pass on the knowledge
• Take small steps

Relevant links:

• Watch the video here: https://www.youtube.com/watch?v=NnLoKT5gGf0
• https://www.instituteofexcellence.com
• https://www.amazon.com.au/Only-Two-Seats-Left-Incredible/dp/0646515888

Catch other Tourism Hub Episodes: https://www.instituteofexcellence.com/podcast/

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