With more than 20 years of experience in the retail industry, Mat Dismore, managing partner of Wilbur's Total Beverage in Fort Collins, Colorado, joins the Spirited Advocate podcast to discuss how COVID flipped retail operations upside down, what changes he has seen in consumer habits and how to bring brands to life through cultivating relationships. Dismore also speaks to operating as a responsible alcohol retailer in a college town and maintaining those guardrails with his expansion into home delivery.