The Digital Broker Podcast

#023 - Designing and Implementing a Winning Customer Experience


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In this episode of “The Digital Broker”, Steve and Ryan discuss how insurance agencies must evolve from providing “customer service” to “customer experience.” They explain the difference between the two, why it's important to provide more than the minimum expected service, and how a well-designed customer experience can improve your business.
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The Digital Broker PodcastBy Indio Technologies, Inc.

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