Membership sites are a great way to generate income for your business. You can set up a membership site component in your business in many ways. Usually, the difference between this and other types of products is the subscription model where members pay a fee to access certain content and benefits. 

Types of content included in a membership change from business to business as well. Subscribers can enjoy regularly updated content like modules or PDFs or interact as a community on a forum or private Facebook group.

In this episode, I discuss legal for membership sites. I cover commonly used membership site policies and what yours should cover, and a couple more optional policies you may want to include.

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In this episode:

[02:41] - Danielle discusses one of her favorite membership sites.

[03:43] - Terms and conditions are the first commonly used policy for membership sites and cover many aspects.

[05:40] - What should you include in your membership site’s terms?

[07:25] - If you offer tiered memberships, address how to make changes to the tier of the account in your terms.

[08:01] - Look at your purchase policies for pricing, billing, and any trials you offer.

[09:37] - How will you handle missed payments? Danielle reveals how most companies operate here.

[10:09] - Be clear about what members need to do if they want to cancel their subscription.

[10:57] - Refunds are a big area of customer complaints, so ensure you clarify your process in your purchase policy.

[12:11] - Danielle goes over governing the usage of your intellectual property.

[13:28] - Consider additional policies for your membership site like a privacy policy.

[14:30] - Most membership sites also include a disclaimer.

[15:23] - Sometimes owners include a group participation agreement within terms and conditions, but Danielle discusses it as a separate policy.

[18:10] - Take these action steps for your membership site.

 

Links & Resources:

Episode 4: “How to Protect Your Website”

Episode 22: “Protecting Your Content”

Food Blogger Pro

Membership Site Terms of Use DIY Template

Website Policies Bundle for Membership Site

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