In this episode, I discuss the seven steps necessary to becoming the kind of happy person others want to be around. This is a topic that has intrigued me for a long time. I’ve noticed that there are at least two kinds of people: those who are positive and attract people and those who are negative and repel people.

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Several months ago, my wife, Gail, and I attended an industry mixer at a conference where I was speaking. Almost immediately, I was cornered by an author who proceeded to complain about all the incompetent people in his life.

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He grumbled about his literary agent, his booking agent, and his publisher. No one, it seems, measured up to his standards. I tried to change the subject, but he persisted.

The conversation made me feel very uncomfortable. I finally had enough and excused myself. I felt a little rude, but I didn’t want to steep in his brew of negativity.

As I thought about this, I realized how destructive complaining about others is. My author friend didn’t make me think less of the people he grumbled about; it made me think less of him.

Complaining about others has the potential to hurt you in four specific ways:

It trains your brain. I remember when I bought my first Lexus. I never really noticed Lexus cars before. But suddenly, they seemed to be everywhere. This demonstrates the principle that you see more of what you notice. If you focus on people’s faults, you will find even more of them.

It makes you miserable. My author friend was not happy. His humor was biting and sarcastic. He seemed entitled and discontent. His attitude was highly toxic—which was why I felt the need to get away from him. He was contagious!

People pull away. One of the consequences of complaining is that healthy people don’t want to hang around you. They avoid you. As a result, you miss scores of great opportunities, both social and business ones.

People don’t trust you. This is perhaps the saddest consequence of all. As my friend was complaining about others, I began to wonder, What does he say about me when I am not around. I then instinctively thought, I don’t trust him.

After I left the presence of my negative friend, I bumped into an agent friend, who is one of the most positive, encouraging people I know. He told me about all the great things happening in his life and business.

Whenever he mentioned someone’s name, he raved about them. He exuded gratitude. I didn’t want to leave his presence. It was like balm to my soul.

My second friend was such a contrast to the first, it made me realize these are two entirely different mindsets and approaches to life. The good news is that if you are a negative person, you don’t have to stay that way.

Here are seven steps to reversing this pattern and becoming a happy person others trust and want to be around:

Become self-aware. Are you a negative person? Do you tend to see the glass half empty or half full? If you are in doubt, ask your spouse or a close friend for candid feedback. Negativity is costing you more than you know. Frankly, it’s like having bad breath or b.o.

Assess your needs. What need are you attempting to meet by complaining? Perhaps the need for connection? Maybe a need for significance? Are there better, more healthy ways to meet these needs?

Decide to change. Complaining is a habit. And like all bad habits, change begins when you own your behavior and make a decision to change. It doesn’t have to be a long, drawn out process. It will take conscious effort at first, but it will become automatic over time. You can start today.

Shift your identity.