Start A Therapy Practice Podcast

025 Dillen Hartley


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Dillen Hartley is an Occupational Therapist and Co-Owner with Niel Visser, PT of Advanced Therapy Solutions which has 4 outpatient Physical and Occupational Therapy clinics and building number 5. Dillen is also a presenter for the certification course of Interactive Metronome and Interactive Listening Systems. He is also Co-owner of the Development Learning Institute which is a web-based language, reading and learning program for children and parents.
Dillen had somewhat of a slow start as a small child but has more than overcome that. He received Occupational Therapy as a child which began his interest in becoming an OT. Dillen is from South Africa and came to the states as a travel therapist and now resides in South Carolina.
What you will learn:
  • How his time working for other companies paid off when starting his own practice
  • How his business launched and acquired start-up money
  • How they performed their market analysis for their geographical area before they started their practice
  • How he and his partner transitioned from their full-time job to private practice
  • How his business re-invented itself after 10 years
  • How important personal mentorship is
  • How his practice decreases therapist turnover in the therapists they hire 
  • How to create a positive and healthy work atmosphere
  • How to market to a client once they are on the caseload
  • The different EMR's they have used and what they use now
  • How they operate their billing
  • How they went from almost 20% cancellation rate to under 10% 
  • How the market their practice - So many tips here 
  • Books that Dillen recommends
    ...more
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