Customer churn is a concern for everyone in the business world. Acquiring new business is more difficult and time-consuming than keeping current customers happy. Listen to this episode as I talk about customer experience and what you can do to retain and delight those folks who pay for your product or service.

026: 8 Customer Experience Stages You Should Master To Never Lose A Customer Again

Trivinia Barber is an entrepreneur, recruiting expert, and team builder who is on a mission to help entrepreneurs get the support they need to uplevel their lives and their businesses. She's a recruiting expert and integrator for busy, high level entrepreneurs typically involved in multiple businesses that have too many projects and not enough support. Diary of a Doer features interviews with business owners and practical strategies for businesses, thought leaders, and influencers who want to determine the next steps in their business and grow.

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026: 8 Customer Experience Stages You Should Master To Never Lose A Customer Again

026: 8 Customer Experience Stages You Should Master To Never Lose A Customer Again