In this episode, we talk about managing performance whiplash in your team. All sales leaders can attest to the frustrations that arise when one or two team members aren't doing what's expected of them. It's even more frustrating when these individuals do so several times a week. However, ensuring employees repeatedly deliver desired results can be challenging. As leaders, the first step to handling performance whiplash is being clear with your expectations and letting inconsistent employees choose to "self-select" if they won't perform.

What You'll Learn:

- 4 best practices for managing performance whiplash

- Corporate culture and how it affects employee consistency

- Why you need to be clear with your expectations

- Introducing the consequence ladder in your team

- How to deal with inconsistent team members

- The primary causes of inconsistent performance

- How to ensure and encourage consistency

- Why poor performance is the manager's fault

Everybody experiences bad days every once in a while and that's understandable. We are all human. Some days are fantastic and some are awful. What we don't want are those bad days becoming a regular occurrence and not doing anything about it. As a sales leader, you want team members that deliver consistent, reliable, high-quality performance that you can count on every day. 

Resources:

- Full Funnel Freedom https://fullfunnelfreedom.com 

- Connect with Hamish Knox on LinkedIn https://www.linkedin.com/in/hamishknox/  

- Connect with Hamish Knox on Twitter https://twitter.com/sandlerinyyc