AI adoption doesn't have to be confusing—or cold.In this episode of Pitch, Build, Scale, we sit down with Brandon Wong, Founder & CEO of Demystify AI, to unpack how his team is bridging the gap between cutting-edge automation and the very human challenges facing small service-based businesses.Brandon shares the journey from building a custom chatbot agency to launching their SaaS product, Demy.Chat—an AI agent platform designed for real businesses with real people at the center.We explore:- Why most AI tools fail to meet SMBs where they are- How to overcome skepticism and earn trust in a hype-filled market- What it takes to balance fast product dev with strategic go-to-market- The mindset shift every founder needs to scale with AIWhether you’re building AI tools or trying to adopt them, this episode will help you see what’s coming—and how to lead through it.🔗 ResourcesDemystify AI Website: https://www.demystifyai.org/Demy.Chat Platform: https://www.demy.chat/Big North Marketing: https://www.bignorthmarketing.com/Chapters00:00 Introduction to AI and Entrepreneurship02:56 Brandon Wong's Journey into AI06:42 Demystifying AI for Business Owners11:34 Understanding AI's Potential and Limitations15:42 The Future of AI Automation20:26 Challenges in Scaling and Funding24:05 Advice for Small Business Owners26:00 Conclusion and Resources