In this episode of Hard Lessons, host Charlie Kerrigan interviews Cameron Baudin, the entrepreneur behind Green Mango Pest Control. Cameron shares his journey from door-to-door sales to building a $24 million pest control company and offers valuable insights for entrepreneurs at all stages.

Key points:

• Cameron's transition from aviation aspirations to the pest control industry
• The challenges and lessons learned from scaling multiple service-based businesses
• The importance of focusing on one core business before diversification
• Effective hiring processes and employee retention strategies
• Implementing KPIs and incentive programs for technicians and sales teams
• The power of customer referrals in growing a business
• Maintaining quality and professionalism while scaling rapidly
• The role of auditing in maintaining company standards
• Strategies for personal growth as a business owner
• Cameron's current focus on growing Green Mango to $50 million in revenue
• Insights into the Coconut Club, a subscription-based carpet cleaning service

Cameron emphasizes the importance of simplicity in systems, the value of competition among employees, and the need for continuous personal development as an entrepreneur. His story provides valuable lessons for anyone looking to scale a service-based business.