Are you someone that constantly finds themselves trying to navigate chaos in their daily life, running into various conflicts in the workplace or with clients? Then sit down with Kathy & Christina and tune into today's episode with speaker, educator and communications expert, and owner of Lip Service Makeup, Jen Trotter, where we talk about how to:

• Manage and negotiate conflict with confidence
• Deal with toxic clients 
• How to master apology free communication
• Speak to clients is in their anxious brain and navigate their own processes
• Use the phrase "I'm sure you can understand" to drive your message home 
• Learn that the word "manipulation" is not a bad word
• Be heard...

Today's episode is jam pack full of helpful information, tips and tricks to help you with your clients, family, friends, partner, etc. If you communicate with others, this is a MUST listen episode. 

To chat with Jen directly: 
Email: [email protected]
Beauty Services: https://www.lipservicemakeup.com
Speaking & Consulting: https://www.thejentrotter.com

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