The Engaged Club

028 - Jim Hope Rules for Club Management- Rules 5 and 6


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Jim's 12 Rules of Club Management: 

Rule 5 - Bring it Every Day or Go Home. Your members and your team have reasonable expectations. It's important to bring it every single day to make sure those expectations are met. 

Rule 6 - Don't Take it Personally. It's important to care about the experience you members have at the club, but never take things personally. 


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The Engaged ClubBy Jim Hope & Roger Kingkade