There’s nothing more frustrating than to invest in a newer software technology only to discover that it does not “play nicely” with your existing software.  In this episode, software and web developer Garrett Massey talks about the benefits of middleware as a cost-savings solution to facilitate communication between software.  Listen as he reveals a 4-step process to guide you through mapping how information should flow in your service or product delivery.  This will empower you in making wiser decisions before you invest in that next shiny new piece of technology you’re considering.  Hint: evaluate before you automate!