Life is a negotiation. A successful leader needs excellent negotiation skills to help them and their teams succeed. 

This episode is the first of a 5 part series on negotiation. It is based on the book "Never Split the Difference" by Chris Voss and Tahl Raz. In this episode, we learn about tactical empathy, and how connecting with our counterparts will create trust and a better outcome for everybody. We also cover a technique called "Mirroring" that is used to uncover more information, and help your counterpart feel heard.

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