In this episode of The Pineapple Perspective, Troy dives into the dynamic intersection of hospitality and technology with Jeremy Julian, host of the Restaurant Technology Guys podcast and a seasoned industry innovator. Together, they explore how cutting-edge tools, like AI-driven analytics and voice ordering, are transforming restaurant operations and enhancing guest experiences. 

Jeremy shares real-world insights on leveraging technology for operational efficiency, such as integrating point-of-sale systems with platforms like OpenTable to create seamless, personalized customer interactions. From the potential of computer vision for inventory management to strategies for avoiding common pitfalls in tech implementation, Jeremy offers actionable advice for restaurant operators looking to stay competitive in a fast-evolving industry. 

Topics Discussed in the Episode:

• How AI and machine learning are redefining restaurant operations and guest engagement.

• Strategies to avoid failure in restaurant technology implementations.

• The importance of personalized customer experiences and integrated guest profiles.

• Innovations in back-office operations, including AI-driven inventory management.

• The future of voice ordering, computer vision, and same-day pay in the hospitality industry.

Connect with Jeremy Julian:

Jeremy Julian - Custom Business Solutions | LinkedIn

CBS NorthStar - Website

CBS NorthStar | LinkedIn 

Custom Business Solutions - Facebook

CBS NorthStar (@cbsnorthstar) / X

CBS NorthStar Training - YouTube

Restaurant Technology Guys - Website

The Restaurant Technology Guys | LinkedIn

Restaurant Technology Guys - YouTube

The Restaurant Technology Guys - Facebook

This show is sponsored by Pepper Lunch. Find a location near you!

Production and Administration work completed by Smart Podcast Solutions and Elevate Virtual Business Solutions.