The Barcode Podcast

032. Nelson Monteith: Serving the Customer


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Today on The Barcode Podcast, Ben is joined by Nelson Monteith, the restaurateur behind Honest Mary’s in Austin, Texas. You will hear about Nelson and his wife’s journey into the restaurant industry. Their goal was to offer quick, delicious, and life-giving food. Nelson shares about his education, goals of starting a business, and how he maintains an excellent customer experience.

You will hear about some of the benefits of being an entrepreneur when starting a restaurant. Nelson enjoys cooking but is not a chef. This can work to his advantage so he truly sees what the customer wants. He is not as distracted by an emotional attachment to a recipe. Nelson’s integrity is evident in the way he views his restaurant. He values the hiring process, word-of-mouth marketing, and doing the small things that add to your brand’s trustworthiness.

Complete transcript available at https://barcodestartup.com/podcast

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The Barcode PodcastBy Barcode Media