This Podcast Is Episode Number 0328, And It Will Be About 5 Things Your Construction Bookkeeper Wants You To Know If a Contractors Bookkeeping Services System doesn't work and they want it fixed but will not allow any changes, they need a magician, not a construction bookkeeper. Our workflow removes paperwork frustrations only if the contractor is also willing to do their part. It hurts when we have to let a contractor client go elsewhere because we are not able to help them. We sincerely believe we can help all contractors have more freedom, by earning more money, working fewer hours and sleeping better at night by taking the pressure off their bookkeeping so they can focus on financial reports and job costing reports, instead of data entry. In a few rare cases, contractor clients have wanted specific financial and job costing reports, but they flatly refused to allow us to make changes in their contractors bookkeeping services system which would have made it possible. We understand they are operating from a primeval survival instinct of "Fight or Flight," which means these good people are reacting to circumstances rather than responding to them. People have a significant advantage over other inhabitants of this planet in that between stimulus and response there is a space, and in that space is the opportunity to choose to stop, think, evaluate and then respond. In many cases, contractors have spent the day with one of us and just talked it all out. Having someone who cares enough about you as a person and understands what it is like to own and operate a construction company, who pays attention to you and shows respect by turning off cell phones and other interruptions and just listens and makes a sincere effort to understand you and what you have to say without judging or offering solutions or attempting to sell you something may be just what you need. Often that is all it takes for a contractor to get clear about the direction they need to steer their construction company. There is a reason you were called to join the ranks of the family of construction company owners, and sometimes in the middle of it all, you tend to forget that. Once you re-connect with your purpose, it can be a great awakening which can lead to momentous accomplishments. Here are the five valuable insights, we (your construction bookkeeper) want you to know: 1. We cannot help the good men and women who insist on using QuickBooks online. QuickBooks Online appears to work well for many industries, but construction is not one of them. Don't expect to get all the same financial and job costing reports they can get from QuickBooks for contractors desktop version. The issue is having access to QuickBooks For Contractors desktop version online costs a few dollars more. These same contractors know better than to buy low-cost tools and designed for homeowner's weekend fix-up projects and expect to use them in their construction company. 2. We cannot help contractors with unreasonable expectations. For instance, bringing your construction accountant an Excel sheet or piece of paper with grand totals for sales, expenses and net profit without any supporting documentation and expecting us to put it into QuickBooks for Contractors and generate financial reports. 3. The bank does not know and will not know all the details. Downloading transactions from the bank works well for a lot of industries; but not construction. There are many different places transactions need to be coded to. Expecting the bank to know which item, schedule of values, account, customer, job name, job costing account, work-in-process account, direct and indirect cost account, expense account, liability account, asset account, split transaction account or other income and expense account each transaction needs to go to is not going to happen. Chaos from paying vendors online and expecting the bank to know which bill, accounts payable, item, schedule of values,...