Mark and Clifton share their background and how they started working at ʻIlima at Leihano. They talk about how the community supports kupuna by promoting aging with aloha and making everyone feel welcome. They highlight the Heirloom Program, which helps residents live with dignity, purpose, and joy while staying healthy, active, and engaged. They also explain how their memory care is designed based on each resident’s needs and interests. They share activities like gardening, games, and crafts, and how they keep residents active and involved every day.