More than any other, Twitter has proven its worth not just as a social network, but as a social utility. It's where news breaks, information is served and careers are launched - or destroyed. Of all the social apps and services people may check during the day, Twitter is unique in both its approach and presentation. That's why it's so disappointing to see the company flounder while the service is so useful. And nowhere is this more clear than in the company's newly released strategy statement - a bumbling mess of Silicon Valley jargon that is tone deaf to say the least. Today, on episode 35 of TCP, a look at Twitter's story so far, and why it struggles to reach its potential.