This week, Shawn shares another story. The story demonstrates how small things can make a big difference. It suggests that if we are looking to solve a problem we should think about the small things we can do, before thinking about the big things other people can do. 

When working as a reporter in Iraq during the Iraq War, Charles Duhigg met a US army major. This major was tasked with resolving the riots which were occurring on almost a daily basis in the plaza outside the Great Mosque of Kufa. He resolved the riots peacefully by thinking small and implementing a small change, instead of thinking big and involving the US armed forces.