A very indulging episode where we talk about upscaling not only as a creative but on a broader scale. Why is it important to be better than what you are right now? Listen as we share the story of Rafael Espiritu a fellow designer from San Fabian Pangasinan. Witness his evolution from a being call center agent to becoming a great designer and now a hybrid customer service consultant/web designer for various companies abroad. This is also an episode where I reconnect to my former colleagues in VXV Norte!