What is scope creep? The term might be new for you, but you’ve probably experienced it if you’re a service-based entrepreneur. Scope creep happens when you exceed the amount of work for agreed-upon deliverables to your client without an increase in pay to match. In other words, you overdeliver in a big way but receive no commensurate compensation in return.

How can you prevent scope creep or stop it in its tracks before it can get out of hand? In this episode, I talk about how you can avoid scope creep by crafting a scope of work that works for you. I also answer some of the most common questions I receive about scope creep.

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In this episode:

[01:59] - Danielle gives an example of how a copywriter can fall into the scope creep trap.

[03:41] - What’s the easiest solution to avoid scope creep?

[04:17] - Danielle offers an example of how a social media manager can specify deliverables in a contract.

[05:40] - In addition, you need to address what happens if you need to change your scope of work. Here’s a clause recommendation.

[06:29] - Keep this in mind when setting scope-of-work expectations in your client agreement.

[07:00] - What do your clients need to know about your deadlines?

[07:35] - Are you better off charging hourly or a flat rate? Danielle discusses setting fees for your scope of work.

[09:42] - Should you state upfront what isn’t included in your scope of work?

[10:38] - How should you handle additional fees for revisions?

[11:13] - Scope creep often starts as one small thing you’re okay with doing. Here’s how you can address it.

[12:14] - What if you run into a client who doesn’t think they need to pay extra?

[13:03] - Danielle wraps up the episode with today’s action steps.

 

Links & Resources:

Businessese

Liss Legal