This week we welcome our first guest speaker for 2019 to Anecdotally Speaking! Jill Roche is the Chief of Corporate Affairs at World Vision Australia. She shares a story which suggests we should look at mistakes as opportunities.

Imagine unthinkingly hitting the ‘reply all’ button on an email and sending a note, intended for your immediate team, to your entire organisation! Jill made this mistake, but she owned it and used it to make a point.