Beyond CX

#04 - Caroline Carruthers: Unlocking the Value of Data


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In this episode, Caroline challenges the conventional wisdom that having more data automatically results in better outcomes.

The discussion highlights the need for organizations to shift their focus from simply accumulating data to strategically using it to tackle specific challenges through cross-department collaboration.

Caroline Carruthers is an award-winning data expert, author,

and one of the first women to be Chief Data Officer in the UK.
She has played a pivotal role in guiding numerous organisations towards becoming data-enabled enterprises.

Visit out website: www.boxfusion.com

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Beyond CXBy Boxfusion Consulting