Helena Bala knows that everyone has a story. After feeling a little lost in her career as a human rights lawyer, she made a connection with a homeless man simply by listening to his story and then telling him hers. It sparked an idea — maybe more people simply needed open ears. Thus, Craigslist Confessional was born. Two years later, she’s still listening.

In partnership with The Real Real

Want more Helena? @helenadeabala

Want more Jay? @beardwizard

Edited by Jay Buim

Produced by Kate Barnett