"If they're just not the right fit for you, it's toxic to your company and it's toxic to your growth. As hard as it is to walk away from a revenue stream, it has to be done." – Karla Jobling, COO, BeecherMadden

In this episode of The Pivotal Leader, Gina Trimarco interviewed Karla Jobling, COO and Owner of BeecherMadden, a recruitment firm with offices in London and New York. Their expertise is in the attraction of senior global talent and subject matter experts, with a specialty in technology solutions. Company culture has been very important to the growth of the business and keeping that culture through the past 5 years, has not always been easy for them. Karla notes that they can tie periods of poor performance back to a shift in the company culture. They have also had to balance keeping people who are toxic to the culture, when they are high performers.

Podcast Topics Include:

• Managing cultures in different parts of the world, including employees and clients
• The first few months of onboarding new employees
• Managing without micromanaging
• Having a "family" company culture
• The core value of honesty
• The secret sauce to attracting the right talent: asking questions that align with your company core values; "Have you ever told a lie?" as an interview question
• Managing top performers as well as underperformers who don't fit the culture
• Eliminating toxic people
• The U.S. "Hire or Fire" Culture vs the U.K.'s mandate of giving employees one to three months to improve before termination
• Meritocracy
• Getting business by being confident enough to ask for it
• Being open minded about potential job candidates that might not fit your "profile"

Full Show Notes: http://pivot10results.com/podcast42_karlajobling