* Anne Moss’ perspective about how to say congratulations to someone who has written a book about her son’s death. * Why she choose to write this book without editing all the ugly stuff just to make it more palpable. * Anne Moss shares a story early in her journey about a girl named Lauren and the personal impact one of Anne Moss’ posts had on her and her family. * What being transparent as a parent or a leader does when you openly share how you are solving problems. * How Anne Moss ended up being an accidental leader and what all leaders must do to “own it”. There is a buffalo story here.