The Online Counselling Podcast

043 - Derek Pando - Zoom.US


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Today we continue our series of exploration into HIPAA compliant platforms that

are available to psychotherapists when connecting with our clients. One of the

biggest questions we get about online therapy is: If I can’t use skype or FaceTime,

what services should I use? So we are trying to answer that question by

interviewing the leading platforms that are encrypted and HIPAA compliant. Zoom

is a leading provider of audio / visual connection and they are particularly popular

outside the US, but have a strong following here as well. In only a few short years,

they have over 600,000 businesses that use their program and they are growing

every day. Their application, which must be downloaded onto your computer, is

designed to make the connection seamless and clear. Their basic program is free,

but if you want the BAA you must upgrade to a higher level which allows up to 10

sign-in accounts and a fee of $200 a month. Derek is incredibly informed on all of

the offerings of this growing company and I am very grateful that he was able to

spend some time with us!

Zoom.US

Derek’s email: [email protected]

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The Online Counselling PodcastBy Clay Cockrell

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