Since Covid, leaders have wrestled with how to sustain, build, and/or redefine a culture that is now either hybrid or fully virtual. Ron Ross, owner of Avant HR Solutions, joins host Brian Gorman to discuss this challenge. Intention, robust connection, listening, effective communication, and coaching are all important elements of leading in virtual cultures. During the conversation, Ron and Brian make the point that leaders need to begin by connecting with, listening to, and grounding themselves.