Ed Mancey has a take that a lot of data leaders won't like — and he's got two years of results to back it up.

As the data team lead at Synthesia, Ed has built his function around a single idea: the data team's job is to be a multiplier for the business, not a bottleneck. That means owning platforms and tools, not seats in strategy meetings. It means drawing hard lines on responsibility. And it means trusting your business users to actually use what you've built.

In this episode, Ed breaks down how he's applied that philosophy at one of the UK's fastest-growing AI companies — from a two-year Omni implementation to enabling a sales manager to hit 150% of quota using tools his team built, without a single BI dashboard in sight.

We get into:

• Why being the C-suite's personal analyst is a career ceiling, not a launchpad
• What a truly self-service data function looks like in practice
• How Ed thinks about drawing the line between what the data team owns and what it doesn't
• The no-blame culture that makes delegation actually work
• What AI tools like Cursor and Claude are doing to the day-to-day reality of data work — and what that means for the teams building around them

If you lead a data team, or you're trying to figure out where to focus your energy to have more impact, this one's for you.