We Know Marketing, We Promise

045. Is your brand having an identity crisis?


Listen Later

Most marketing problems are not platform problems. They are identity problems. In this episode, we walk through how to audit your brand and social media to determine whether you are operating from clarity or quietly spiraling in an identity crisis. This conversation goes far beyond visuals. It breaks down why brand identity is the conviction behind every marketing decision you make, and why focusing on logos, colors, or posting volume without internal clarity creates confusion, mistrust, and stalled growth.In this episode, we cover:

- Why everyone has a brand, but only intentional brands scale

- The difference between a pretty visual identity and a trustworthy brand

- How tone whiplash on social media signals internal confusion

- Why your audience can feel when you are “finding yourself” in real time

- How brand identity directly impacts trust, sales, and revenue

- Why social media is a foundational business function, not a side task

- The danger of outsourcing brand decisions without owner involvement

- Why posting more without strategy creates erosion, not growth

- How brand, data, and platform trends must work together

- Why underpricing marketing services damages brands and industries

- The compound effect of strategic brand-led marketing over time

- Two critical self-reflection questions every business owner must answer before scalingIf your marketing feels inconsistent, your messaging feels unstable, or your business looks polished but isn’t converting, this episode will help you identify what’s actually broken and where to start fixing it.


Subscribe for weekly conversations on brand, strategy, marketing, and building businesses that last.

...more
View all episodesView all episodes
Download on the App Store

We Know Marketing, We PromiseBy Kelsie Downs + Naoma Serna-Zahn