* Scott's best-selling book "Management Mess to Leadership Success; 30 Challenges to Become the Leader You Would Follow". * An organization's most valuable asset, and it's not the organization's people. * How to have an "excuse free" apology. * 5 things to take from Scott's Management Mess book and get it down to the one thing Scott wants you to take from the book. * Scott even transparently shares his personal values and how he has memorized his values so that he can use them every day.