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Recruitment is shifting fast, and digital marketing roles are feeling the impact. In my latest LiveChat Factory Podcast, I sat down with Ian Benjamin from Digital Execs to talk about:

🔥 The highs and lows of digital recruitment over the past decade
💡 How AI and data are shaping the hiring landscape
📉 Why candidate communication is still a major challenge in recruitment
🌍 The importance of diversity, equity, and inclusion in hiring

One of the biggest takeaways? Customer service in recruitment matters. Candidates left in the dark will move on. Companies with slow response times lose top talent. Whether it's AI, data, or marketing—hiring the right people starts with treating candidates like customers.

For more information on what we do, please visit https://www.livechatfactory.live/

The Live Chat Factory Podcast is edited with finesse by Mike Roberts of Making Digital Real 🎙️