The PinMeTo Podcast

#05 - Online-to-offline customer experience with Katie Nugent from Lush

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Lush’s Katie Nugent joins us to talk customer experience. We cover:

  • In-store customer experience, and how it’s changed since COVID
  • Why it’s helpful to think of online directories as an extension of your physical shop’s storefront
  • How brands can encourage & respond to customers sharing their experiences

    • For more learning resources about local SEO, head to our website at www.pinmeto.com, or follow PinMeTo on LinkedIn.

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