Steven Ramirez joins from California to talk about finding your way in life and work, leaving big companies, and what it means to be a communicator.

12m 15s The nature vs. nurture of listening skills.

17m 30s Benefits of “rigorous feedback” aka being told you’re doing a bad job.

30m 58s Asking about the problem instead of asking about the solution.

31m 27s You miss 100% of the pucks you skate to instead of skating to where the puck's gonna be.