What is the biggest influencer over employee satisfaction?  The culture of the employee's work group.  Who sets the tone for the group?  Come listen and find out.

The culture of a work group is very much like the culture of a team.  We look at some of the high performing NHL teams of the last 30 years. And use them as a metaphor for managing a business or organization.

Key Words: Detroit Red Wings; Edmonton Oilers; Toronto Maple Leafs; Business; Process Improvement; Corporate Culture; Production Line