In this episode, we sit down with Aaron Hatcher, Director of Technology Operations at Herring Technology, to break down the modern landscape of security systems. From AI-powered cameras and facial recognition to the often-overlooked power of a strong network, Aaron shares how his team tests, deploys, and supports cutting-edge tech for real-world protection. We also dive into key takeaways from ISC West (the security industry’s largest international tradeshow) and why human training still matters, even with the best tools.

Learn More about Herring Technology: https://herringtechnology.com/

Notes: 

7:22 – Why all modern security, from cameras to gun detection, is network-based

8:10 – Herring’s secret weapon: real-world IT lab testing, not brand loyalty

9:55 – Why the network is the single most important part of any security system

14:21 – How small upgrades can cause big issues

17:00 – The best tools still need trained people behind them

21:00 – 24/7 support: how Herring prioritizes responsiveness

25:00 – Demystifying AI to match the right tools

28:30 – Recap of ISC West: What’s big in security tech right now

33:45 – “Compliant” vs. truly integrated technologies

36:00 – Tech that holds people accountable, not replaces them

37:45 – Most exciting AI: reducing human error with smart automation

42:00 – The art and science of camera placement