Today I wanted to start going through all the questions I receive daily, starting with all the questions I receive about complaints. In this episode, you will learn about: - How to deal with complaints. - What to do if Ofsted turns up due to a complaint. - How to stay calm when complaints arise. For resources to support you on your Early Years journey, visit, www.jigsawearlyyearsconsultancy.com Follow us on Facebook, @JigsawEYC Follow us on Instagram @jigsaw.earlyyears