The Brad Miller Show - Growing You, Growing Your Business

064 – Betty Crocker, a Systems Guru

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If You want to be a systems Guru too, do what Betty Crocker does.

She Creates Recipes!

Why is that important?

Recipes are the Way – the Path to a predictable and profitable business

If you can learn how to create recipes like Betty Crocker, You can NOT ONLY Control your business – you can Build something truly special and enduring.

Before I tell you how to model what Betty does, let me tell you what you can expect FROM YOUR RECIPES!   YOUR Business Systems…

  1. You can expect predictable results!
    • Wow that’s an amazing thing in a business
    • That’s exactly what customers want
    • They want control – Not a hit or miss experience
    • BUT as good as that is for your customers – You the business owner can expect predictable results

      •  

      1. You can expect to Everyone to do their work the same way – because they are following the same recipe

        2.  

        1. BEST OF ALL…You can successfully delegate your work to Others
          • They know Exactly what to do
          • You are getting yourself out of one of the Boxes of your organization!

            •  

            Now go get your Betty Crocker cookbook off the kitchen shelf

            This is what is included in a Recipe – and a Well Documented System

            1. A Name of the Dish
              1. Naming your work has power
                1. It is distinguishing it from all other work
                2. It is Branding it and making it special
                  1. A picture of the finished dish.
                    • This is a metaphor for a Vision –
                    • Every system needs a short vision statement – Or sometimes just a picture.
                      1. A Target Time – Prep time 15 minutes. Cook time 7 minutes

                        2.  

                        Work expands to fill the time allotted to it

                        1. A list of all the ingredients
                          • A checklist is one of the miracle inventions of the world.
                          • Use checklists liberally in your systems creation work
                          • Defects and Do-overs happen bc someone did not create a checklist of all the materials the Work required
                          • OR they didn’t use it. Don’t assume that just bc you created a checklist – your staff will use it.
                            1. A measured amount of each ingredient
                              1. Every good recipe uses measuring devices – spoons, cups or weight or whatever – THIS IS HOW YOU CREATE A PREDICTABLE PRODUCT EVERY TIME! THIS IS NOT UP TO THE DISCRETION OF THE WORKER – IT IS UP TO THE PERSON WHO CREATED THE SYSTEM –
                                1. Equipment needed to make the dish
                                  • The Right equipment is a Huge part of a successful system
                                  • You may need the measuring cups to get it just right
                                  • You may need a piece of equipment to make the work faster and easier
                                    1. Step by Step instructions
                                      • Now we are talking about Process
                                      • All work follows a logical process
                                      • Step One – – – THINK and do not assume.
                                      • Get someone from outside your industry
                                        1. Pro-Tips – all work has Tips, Tricks and Techniques that you learn from years of doing the task. Make sure you include these!

                                          2.  

                                          YOUR Work can be predictable and consistent – So that people keep coming back for more!

                                          Go to work ON your business to create recipes for work.

                                           

                                           

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                                          The Brad Miller Show - Growing You, Growing Your BusinessBy Brad Miller
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