In this episode of The Digital Broker, Brad Ruben, founder of Archway, talks to Ryan Deeds about IT issues that affect insurance agency operations. By listening to this episode, you will learn about the many IT issues that affect insurance agency operations, including why so many agencies don’t get the most out of their agency management systems, how to guard against ransomware and other cyber threats, and how it's crucial to couple technology with Security Awareness Training (SAT) for your team.