The Customer Experience Podcast for Business Leaders

065 - Remember the Customer in Your CX Work


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Despite the best of intentions, the customer is typically the one thing NOT considered at the center of most business and operational decisions. This episode explains how this happens and gives strategies designed to deliver exactly what your customers are craving and willing to pay you more for.

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The Customer Experience Podcast for Business LeadersBy Kristina Evey, Transforming the Customer Experience, Host of The Customer E