Do you consistently find yourself delaying replies to emails or texts? Are you putting off talking to employees or clients because you either don’t have an answer to their question or are avoiding the discomfort of the conversation?

 

In this third installment from a four-part series on procrastination, we talk about communication and how it relates to integrity. After listening to this, you won’t look at customer service or the expectations you have for employees and business colleagues the same.

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