In this episode of Anecdotally Speaking, Mark shares the story of Bruce Springsteen and the E Street Band, and how they make a conscious decision each performance to bring their absolute best and ensure each fan has a memorable experience.

As a short and punchy story, it is perfect for sharing with your customer-facing employees. If you do share it, let us know in the comments how it goes!

You may have noticed that we have redesigned our podcast cover art! We hope you love it as much as we do. A big thank you to our amazing Graphic Designer, Kerenza Smith, who designed it!

To sign up for our Anecdotally Sunday story trigger emails, click on the below link. Each Sunday, we’ll send you a question or image designed to prompt a story that you can add to your story repertoire.

https://www.anecdote.com/anecdotally-sunday/