- Which Watch? - iPhone 6 vs. iPhone 6 Plus? compare sizes to iPhone 5: http://cdn.arstechnica.net/wp-content/uploads/2014/09/iphone-scale.pdf - back pocket vs. front pocket? - Sam's story of a client unplugging the backup hard drive from the server because they thought it was slowing the system down – should have had Watchman Monitoring installed, which can let you know if a drive is unmounted - Joe moves his Drobo disk pack from old Drobo Gen 2 into new Drobo Gen 3 and realizes huge speed increase: 123.7 MB/s write & 171.9 MB/s read vs. 27 MB/s write & 24.6 MB/s read; Sam is already using his new Drobo Gen 3 as primary storage on his home server - Software Update prompts to upgrade the Mac OS on a Server, which kills the Server: we consider this a bug! - something goes wrong, end user flails, copies and pastes from forums, then finally calls you, the professional - Bender from Forget Computers automatically backs up server settings