A lot of times, I'll answer someone's question by linking to a video that I made. Whether it's about failure, pricing, writing, conferences, or how to keep your passion from turning into a job, I'll often reply with a link just seconds later.

It seems like magic, but really it's just listening. I have these videos readily available because I made them in response to a question I got a lot. Even this video! It's a bit meta, but often when I reply to multiple questions in quick succession with links to videos that I made, people say, "You have a video for everything!" So because people said that so much, naturally I wanted to make a video about it.

Whenever I get an email or a comment or a tweet with any kind of question, I write it down. I have a list of questions people ask me. When I start to see a trend or frequently asked question, I turn it into a podcast or a video—usually both!