Great leaders elevate those they lead. Unambitious or otherwise disengaged staff lead to unhappy members.In this episode, Jim lays out the keys to engaging your employees to deliver exceptional service and hospitality at your club.

Great leaders elevate those they lead. Unambitious or otherwise disengaged staff lead to unhappy members. In this episode, Jim lays out the keys to engaging your employees to deliver exceptional service and hospitality at your club.

068 - The Key to Employee Engagement

“For Clubs that want to make meaningful connections that make members, guests, and customers ‘want to be here!’” <a href="https://www.linkedin.com/in/jim-hope-ccm-cce-5636b314/" rel="noopener noreferrer" target="_blank">Jim Hope, CCM CCE</a> (COO of the Derrick Golf &amp; Winter Club in Edmonton, Alberta, Canada) and <a href="https://www.linkedin.com/in/roger-kingkade-offcourse-golf/" rel="noopener noreferrer" target="_blank">Roger Kingkade</a> (Co-Founder &amp; CMO - <a href="https://offcourse.golf" rel="noopener noreferrer" target="_blank">Offcourse Golf</a>) team up to bring your insights and expertise to help you elevate your club's member and guest experience. With Jim's 35+ years in clubs and the hospitality business and Roger's two decades in traditional broadcast media and digital marketing, you're in good company. <hr>

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“For Clubs that want to make meaningful connections that make members, guests, and customers ‘want to be here!’” Jim Hope, CCM CCE (COO of the Derrick Golf & Winter Club in Edmonton, Alberta, Canada) and Roger Kingkade (Co-Founder & CMO - Offcourse Golf) team up to bring your insights and expertise to help you elevate your club's member and guest experience. With Jim's 35+ years in clubs and the hospitality business and Roger's two decades in traditional broadcast media and digital marketing, you're in good company.

“For Clubs that want to make meaningful connections that make members, guests, and customers ‘want to be here!’” <a href="https://www.linkedin.com/in/jim-hope-ccm-cce-5636b314/" rel="noopener noreferrer">Jim Hope, CCM CCE</a> (COO of the Derrick Golf &amp; Winter Club in Edmonton, Alberta, Canada) and <a href="https://www.linkedin.com/in/roger-kingkade-offcourse-golf/" rel="noopener noreferrer">Roger Kingkade</a> (Co-Founder &amp; CMO - <a href="https://offcourse.golf" rel="noopener noreferrer">Offcourse Golf</a>) team up to bring your insights and expertise to help you elevate your club's member and guest experience. With Jim's 35+ years in clubs and the hospitality business and Roger's two decades in traditional broadcast media and digital marketing, you're in good company.

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068 - The Key to Employee Engagement

068 - The Key to Employee Engagement