<p>Listen in on my conversation with Sarah Toms - cofounder of Wharton Interactive- as we discuss the most common mistakes businesses make when they try to shift to a customer-centric strategy and how to avoid them.</p>

Listen in on my conversation with Sarah Toms - cofounder of Wharton Interactive- as we discuss the most common mistakes businesses make when they try to shift to a customer-centric strategy and how to avoid them.

069 - Conversation with Sarah Toms

The Customer Experience Podcast for Business Leaders is a weekly podcast on which Kristina Evey shares strategies, techniques, tips and mindsets necessary to implement a successful Customer Experience initiative in your company. This podcast was created for YOU- the C-Suite executives, Directors, Owners, and Leadership Teams looking to grow your loyal customer base and increase sales. If you are looking for RELEVANT and ACTIONABLE advice to unite your Leaders and Staff around driving organic growth in your organization, this is the podcast for YOU!

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069 - Conversation with Sarah Toms

069 - Conversation with Sarah Toms