Customer Service Culture [EN]

#07 Fear of withered reputation


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Check out the highlights of this 7th Social Antipasti Podcast:
At minute 0:45 –> Intro: why Companies are concerned about their staff social behavior.
At minute 1:30 –> At work/at home; how does your staff socially behave.
At minute 2:11 –> Impulsive acts on Social Networks may affect your reputation and your life.
At minute 2:47 –> a dramatic example [case study].
At minute 3:20 –> think before hitting that button.
At minute 4:27 –> setting up a clear and effective Social Media policy.
At minute 5:13 –> Outro.
Enjoy the article here >http://linkd.in/1y8Zzos
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Customer Service Culture [EN]By Paolo Fabrizio

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